Product Exchange Policies (Returns)
Items may be returned within 10 days for an exchange or store credit.
Items must have original tags attached and must be unaltered and unworn.
Hemmed denim may not be exchanged.
Jeans that have been soaked or washed after purchase will not be exchanged.
All discounted items will not be exchanged.
Products bought from the online store must be mailed back to Right Hand Distribution at 83a Hindley street, Adelaide 5000.
Right Hand Distribution is not responsible for shipping fees on items that were purchased via the online store that are being exchanged. Only the initial shipping to you is free of charge, any shipping charges incurred due to exchanges or returns for store credit are the responsibility of the customer.
Store Credit Policies
Store credit can only be used in store at Right Hand Distribution.
Store credits expire 1 year after purchase date.
All orders in our online store are shipped within 24 hours, during business hours they are shipped within 2 hours.
All online orders shipped within Australia will take 1 to 4 business days to arrive depending on your location.
International orders take 3 to 10 days to arrive anywhere in the world. If you haven’t received your item after ten days we recommend contacting your local post office.
We ship to any country in the world and send many packages internationally, if you have any questions regarding your country in particular feel free to email us.
Please note the following characteristics of unsanforized raw/dry denim:
When washed, the denim will always shrink between 1.5″ to 3″ in length (inseam) and between 1″ and 2.5″ in waist size. Please keep this in mind when choosing your jean size.
If you need any further advice or help with your clothing, please don’t hesitate to email us or call our store number.